Privacy Policy

Welcome to Siviio. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By using Siviio, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile details you provide during registration.
• Usage Data: Information about how you interact with the platform, such as pages visited, features used, and activity logs.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Content Data: Posts, messages, images, and other content you share on Siviio.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Personalize user experience
• Enable communication between users
• Maintain platform security and prevent fraud
• Provide customer support
• Promote products and services available on the platform

3. Sharing of Information

We do not sell your personal information. However, we may share information in the following cases:

• With service providers who help operate our platform
• When required by law or legal processes
• To protect the safety, rights, and security of users and the platform

4. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Siviio may use cookies to improve user experience, remember preferences, and analyze platform usage.

You can disable cookies in your browser settings if you prefer.

6. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices of those external services.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your account and data (where applicable)

8. Data Retention

We retain your information as long as your account is active or as needed to provide services and comply with legal obligations.

9. Children's Privacy

Siviio is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

Business Name: Siviio

Address: Delta Corner Annex, Ring Road Westlands Lane, Westlands, Nairobi, Kenya

Phone: +254 727 709 545

Email: support@siviio.com

Website: www.siviio.com

Last Updated: May 2026